Mturk Log In Problem

Discussion in 'General' started by DoCToR, Aug 31, 2012.

  1. DoCToR

    DoCToR Member

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    Hello guys, it seems that i have a problem with mturk, i can not log in, when i type my address and password it says "We're sorry, we were not able to sign you in." Why is that, i think that is because i was login in on wifi with my phone and maybe i was not sigh out from there and now can not log me in on my computer, i think that this is the problem, what do you guys think about it...?
     
  2. DoCToR

    DoCToR Member

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    Now i tried and i can log in with my mobile phone, but i can not log in on my computer it says again "We're sorry, we were not able to sign you in." help please...
     
  3. ohsostrange

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    Better email them about it.
     
  4. footballchick29

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    You will probably have to go through tech support. I have wifi and can sign in from my laptop and my kindle fire with no problem so I don't think that is the issue.
     
  5. DoCToR

    DoCToR Member

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    I fix it, i uninstall mozilla firefox and install it again, and the problem was gone, thanks for your help guys...
     
  6. Scott

    Scott User

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    Doctor maybe next time just try clearing out the cookies?
     
  7. 2muchTurkin

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    Yes next time you have a problem clear the cookies and cache by going to the settings control of your browser. This usually takes care of the problem.
     
  8. DoCToR

    DoCToR Member

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    Thanks guys, i appreciated it.
     

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