Account Suspension

Discussion in 'General' started by sidhik, Jun 30, 2015.

  1. sidhik

    sidhik Member

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    My account got suspended. When I ask for the reason, they send me a message like this - I have checked your account and confirmed that the account was suspended on June 20, 2015 because our system detected activity on your account that we believe may have violated the participation agreement.

    Your case has been forwarded to our suspension research team to review the suspension decision and determine if the funds earned on your account will be paid to you.

    We will follow up with you only in the event that your suspension is reversed and your Amazon Mechanical Turk account is reopened.

    If you do not hear back from us, this will indicate that the suspension decision is final and funds on your account will be forfeited.

    Thank you for your understanding.
     
  2. rajphp

    rajphp User

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    Just few questions to make sure , what went wrong on your scenario

    1. How long you been turking,
    2. Got any Hard Blocks from the requestor.
    3. More than one id logged in your pc?
    4. Do u use any scripts like preview and accept ?

    Your feed back will help us to understand the issue.

    Thanks
     
  3. sidhik

    sidhik Member

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    Turking since 2011, no hard blocks and only one id. But using preview and accept.
     
  4. shafi

    shafi Member

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    make sure your bank account name and mturk dashboard name are same. If they are not same, they will suspend your account. that happened to many.
     
  5. dhev

    dhev New Member

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    SAME HERE. I have checked your account and confirmed that the account was suspended on June 30, 2015 because our system detected activity on your account that we believe may have violated the participation agreement.

    Your case has been forwarded to our suspension research team to review the suspension decision and determine if the funds earned on your account will be paid to you.

    We will follow up with you only in the event that your suspension is reversed and your Amazon Mechanical Turk account is reopened.

    If you do not hear back from us, this will indicate that the suspension decision is final and funds on your account will be forfeited.
     
  6. Sameer

    Sameer New Member

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    Amazon in a suspension spree. It's Viwe here from Mturk support team, thank you for reching out to us.

    I'm truly sorry to hear that your account has been suspended.

    I have checked your account and confirmed that the account was suspended on June 24,2015 for violation of participation agreement

    I have forwarded your case to our suspension research team to review the suspension decision.

    I will follow up with you only in the event that your suspension is reversed and your Amazon Mechanical Turk account is reopened.

    If you do not hear back from us, this will indicate that the suspension decision is final

    Thank you for your understanding.
    After this reply there is no contact. Some one please give me any contact number.
     
  7. adaaaam

    adaaaam Banned

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    Dev and sameer, what scripts were you running?
     
  8. haseena

    haseena Banned

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    Why Amazon is suspending every account without proper reason? If they start to suspend accounts for using script or panda, then majority of accounts will become gradually suspended. Right?

    This is Adele from Mechanical Turk and I'm sorry about the concern this has caused.

    I have checked your account and confirmed that the account was suspended on July 26, 2015. Your account was suspended because our system detected activity on your account that we believe may have violated the participation agreement.

    Your case has been forwarded to our suspension research team to review the suspension decision.

    We will follow up with you only in the event that your suspension is reversed and your Amazon Mechanical Turk account is reopened.

    If you do not hear back from us, this will indicate that the suspension decision is final.

    Thank you for your understanding
     
  9. sankarnath14

    sankarnath14 New Member

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    Hello,
    My account on Mturk is suspended yesterday.

    Last i changed my name only. But no other requesters block me. Why my account suspended please advise any one. Please as soon as possible.
     
    #9 sankarnath14, Aug 6, 2015
    Last edited by a moderator: Aug 10, 2015
  10. sathir

    sathir User

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    That's the reason for your suspension. Change of 'name' is not allowed in amazon and now I don't know how you could get back your account even, if you want to stay with the old name.
     
  11. SMI1729

    SMI1729 Member

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    Hi Turkers,

    I think MTURK is suspending all the Indian Accounts one by one. From the last week, 6 accounts of my friends(including mine) has been suspended by MTURK. When asked for the reason, everyone got the following reply: "Violation of Participation Agreement".
    I don't know how many of the other accounts has been suspended from last week.
     
  12. Tjololo

    Tjololo Pony
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    This is incorrect. I've changed my name twice, changed my email, changed my address, and there's no problems. Changing your name does not jeopardize your account.
     
  13. arv

    arv User

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    That was my thought, too. If it causes you get insta-banned, then why would they even provide the option? Unless it is somehow different for Indian turkers. I've actually suspected that for a while.
     
  14. vaas

    vaas User

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    Changing Account Name is allowed in mturk but it should comply with legal documents (atleast for Indian workers).

    Changing account name in mturk creates series of consequences.

    Just after name change, account is restricted and forced to provide proof for the same.

    I think Indian workers should provide Gazette copy as the proof for name change.

    And then PAN card proof should be submitted again for verification. Bank account should be re-linked with new name.

    They provide about a month of time frame to submit all of these things.
     
  15. salim7

    salim7 Member

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    I think they are suspending all Indian accounts or there is some problem with amazon payments.
    Hello,

    I have checked your account and confirmed that the account was suspended on September 6, 2015 because our system detected activity on your account that we believe may have violated the participation agreement.

    Your case has been forwarded to our suspension research team to review the suspension decision and determine if the funds earned on your account will be paid to you.

    We will follow up with you only in the event that your suspension is reversed and your Amazon Mechanical Turk account is reopened.

    If you do not hear back from us, this will indicate that the suspension decision is final and funds on your account will be forfeited.
     
  16. SMI1729

    SMI1729 Member

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    I've done almost 2M HITs from 2011. But, last week my account too suspended with the same reason. I don't know why MTURK is doing these things.
     
  17. shafi

    shafi Member

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    I think new policy of indian govt. against blackmoney/foreignmoney is forcing mturk to supend indian accounds. because bulk suspension is never happened before.
     
    #17 shafi, Sep 10, 2015
    Last edited by a moderator: Sep 10, 2015
  18. yarnzombie

    yarnzombie User

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    American here, just happened to me also or rather my Amazon Payments is "no longer in good standing" and needs to be verified. In my case I had a legal name change a while back and every time I tried to correct it, it just... Wouldn't go through, so I stupidly gave up. So this case is definitely my fault. I could still do hits but I don't want to until I know for sure I'll be able to transfer the money out again.
     
  19. Nahas Abdulsalam

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    My account also suspended. Any body know proper reason why all these accounts are suspending without any warning?
     
  20. SMI1729

    SMI1729 Member

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    Dear Nahas,

    Do you expect proper reason from MTURK?
    "ERROR 404 : NOT FOUND"
     

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