Contacting Requestor

Discussion in 'General' started by FibonacciSequence, Mar 26, 2018.

  1. FibonacciSequence

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    How do you contact a requestor without an active open hit?
     
  2. Flora

    Flora Administrator
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    I haven't done/tested this yet but that's what is going around.

    First you need the requester's ID which can be found in Turkopticon (TO1 or TO2) or TurkerView or by the address bar when you click on the requester's name in Mturk.

    You need to put the requester ID in the link where it says REQUESTERIDGOESHERE:

    Code:
    https://www.mturk.com/mturk/contact?subject=Regarding+Amazon+Mechanical+Turk+HIT&requesterId=REQUESTERIDGOESHERE
    
    People have reported that it displays an error message when you send it but supposedly it goes through so that should be ignored.
     
  3. FibonacciSequence

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    It doesn't work. I get the Sorry, there is a problem with the requested page. Just to make sure I understood I copied your link and pasted it into my browser. Then I replaced the requestoridgoeshere with the actual requestor ID.

    We really need to be able to have the capability of contacting a requestor outside of an active hit. I had a hit that timed out on me due to it completely freezing my computer. I knew I was almost done so I fought with it. Of course by the end my screen kept going slower and slower to complete freezing of it. Mturk customer service has said that we can message them and they will help us contact requestors. I don't think we should be relying on them as sometimes we (I) have contacted the requestor to see if I was eligible to do their hit and if we have to wait for the middle person to get back to us we lose out on the hit. In my case, I have less of a chance of the requestor responding to me if they get a message one, two, three days later.
     

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