Amazon is no longer accepting my personal info? Am I at risk of suspension?

Discussion in 'General' started by SingingThroughTheStorm, Jul 1, 2012.

  1. SingingThroughTheStorm

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    Well I tried to start working more on Mturk recently, and Amazon contacted me about verifying my account. The usual SS number ect. No biggie I thought. Well, I tried numerous times, and they wouldn't accept my SS number this time.

    So I am getting nervous. I try withdrawing a small amount of funds (I made a withdraw not tot long ago, so there wasn't much left there), and I get notification that the transaction failed.

    Next I receive an email stating I need to fax government issued ID/passport to Amazon apparently. Due to a recent move I don't have these documents, and won't have them till probably another month.

    Payments from work also seem to have slowed oddly. Work says pending payments, but these employers usually pay quicker than this.

    Any of you experience this?
     
  2. izzxpopz

    izzxpopz User

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    Those pending hits that you've completed are basically being withheld by Amazon, this same problem happened to me. The whole verify your account email, then entering your SSN, I had to make a number of attempts too until Amazon said it failed. They didn't ask me for a passport or any form of documentation to viefy my account. They simply permantely closed my account, however they allowed me to make a new one and start over.
     
  3. SingingThroughTheStorm

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    Wow. That is really disheartening to here. Especially considering how long I have bee on Mturk, and that I have submitted nearly 3000 jobs with a 99.3% approval rating. :(

    I searched for a phone number, but it seems Amazon wants to put some space between itself and Mturk, as there is no phone number. I am writing to them to see what I can do.
     
  4. aldan

    aldan Member

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    Same exact thing is happening to me right now. I filled out my tax information with my social, and all of a sudden I am unable to accept any new HITs. I was just starting to make good money at this work. :mad: I wrote them and explained the situation, and was told that it could take 5 business days, and today is the 5th day. I really hope they get it figured out. I need to be able to work. I better get all the money that is owed to me or I'll be super-mad!
     
  5. SingingThroughTheStorm

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    Have you tried withdrawing the funds to a gift card? THat might work if nothing else.
     

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