i got this mail from amazon after chating with customercare mbr... Hello, I just wanted to send you a quick follow-up e-mail on our chat discussion. I have forwarded your issue to Mechanical Turk specialty team with following comments: ---- " The account status is "Suspended" , customer wants to know the reason and wish to reopen this account which has $71.25 balance. Please assist him as soon as possible." ----- A member from Mechanical Turk specialty team will get back to your concern within 2-3 business days. Please do not worry we are here to help you.