Jon Brelig HIT's HELP THREAD!

Discussion in 'Requesters' started by trueakitalover, Sep 6, 2012.

  1. trueakitalover

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    Any questions you have about Jon Brelig's write them here and they shall be answered!
     
  2. HITSupervisor

    HITSupervisor Member

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    Hello! I work for the requester and we want to answer your questions and listen to your suggestions to make your work experience and our results better!
    I do not need to know who you are and nothing said here will have any impact on your ability to do our HIT's. All I ask is to keep this forum civil. Thank you!
     
  3. petegq

    petegq User

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    I got my first rejection in months from this requester, for a 0.02 hit this is what the hit said.

    Jon Brelig Extract store from receipt $0.02 Rejected blurry

    I sent an email asking what is blurry and got no response whatsoever.
     
  4. trueakitalover

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    Here is what she replied to us earlier:

    In the HIT task where we ask for the "banner" this is step one. When we ask in this HIT if the receipt "is legible", we mean the WHOLE receipt, not just the store name and total! This is what seems to be misunderstood. If the store name and total can be seen but the rest of the receipt is not able to be read, then the next HIT worker cannot do their job properly. This is why we now reject for blurry in the banner ID step, too many of the receipts going out were not being transcribed correctly in the next step.
     
  5. petegq

    petegq User

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    Oh wow well next time I'll.... oh wait there won't be one.
     
  6. trueakitalover

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    Question for you Celeste have you guys considered making a qualification for your HITS? If not I think you should that way you will weed out the good vs the bad workers. Most of the time mine are mistypes or I am typing faster than I realize.

    I know of a problem that is happening, when we are typing in the name of the store on the 0.02 HITS if we type it automatically is selecting certain stores. One example is when I do Walmart it does the Walmart Neighborhood Stores. If I am typing fast enough I am not paying attention to a drop down box. I am just trying to get it submitted as fast as possible.

    Is there a way a comment box can be added to the HITS so we can leave an explanation as to why we may have skipped a part of a receipt. Like I started a HIT yesterday and the receipt was folded right on the numbers and I couldn't read it, so I returned it instead of trying to get a rejection. Sometimes the folding of the receipts is harder to transcribe.
     
  7. HITSupervisor

    HITSupervisor Member

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    I am very sorry to hear that you were not answered. I was only recently given the task of improving our MTurk program. Not an excuse, but we are doing the best we can, we have grown faster than we expected and it is difficult to answer every email every time. We do plan to improve the entire MTurk process we have over the next few months, I hope you will bear with us. The amount of back end programming is enormous and takes 100's-1000's of man hours to make the supporting programs that we require. We cannot implement changes overnight as much as we would like to.

    Unfortunately blurry/illegible is a very difficult issue. What is blurry to me or you, is probably not the same. We are trying to find a workable solution.

    Celeste


     
  8. HITSupervisor

    HITSupervisor Member

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    (I will answer the questions separately) I did answer this but it seems to have gone to that black cyberspace hole so here goes again.

    Yes we have considered limiting out HIT's to more qualified workers and we are probably going to do that once we are finished the reorganization task. I am not fond of the idea for the simple reason there are always new workers that find MTurk and cannot find good HIT's to build up their credibility, if we become another "pre-qualified only" requester, we will only add to that. But from the POV of the requester, it is a natural wish to want the best/better workers.

    Can those of you that have done more than a few HIT's recommend a limit we should consider, are there limit categories set by Amazon, or do we have to pick a # from a hat? I apologize I do not know the MTurk system that well and I am not a programmer!

    Celeste

     
  9. HITSupervisor

    HITSupervisor Member

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    I hate auto-fill and auto-correct and I try to disable it as much as I can. But it is not always possible.

    On the name of the store HIT, we need to have the store name about as perfect as you can get it because that will determine where the receipt will go next by the system. All stores are broken up into further HIT task categories from this point once your HIT is approved.

    This is why we will reject if the name is misspelled by even one letter. The computer cannot assign it to the next task and it will circle this HIT task bin till it gets done right, we cannot change that.

    Common mistakes in the store names HIT: Welcome to X named store, Xnamed store.com, misspelling and more. We need the simple name of the store only, spelled correctly.

    Of course many receipts are nightmares to figure out what the store name is, some are missing the name anywhere on the receipt (which means you must write "Not full receipt"), etc.

    In this HIT task, what we really need to explain better is what is legible and what is not meaning. I think it is an easy thing to misunderstand and is on the top of my list to change. When we ask in this task if it is legible, we mean the whole receipt, not just the store name and total. If you cannot read the items, their prices and UPC codes (if they are present) well enough to transcribe them in the next HIT, mark it as "not legible" in this one.

    If the store name and total are missing, mark it as "not full receipt". Also if a good sized chunk is missing from the items section, there is a stain, stamp, shadow or anything making it not possible to see the items (at least the majority of them), then mark it as either not full or blurry. This will stop the receipt from going further in the process. So when you see horrible receipts in the next HIT tasks that you are "lucky" enough to get, it is because it was not stopped at this stage.

    We have hundreds of receipts coming in daily, you can imagine how many MTurks we have working on them besides yourselves. Some receipts will get through that should not, we are just trying to keep that "some" to a minimum for all of our sakes. No one wants to strain their eyes and waste time on difficult receipts.

    Celeste
    _______________________________________
    I know of a problem that is happening, when we are typing in the name of the store on the 0.02 HITS if we type it automatically is selecting certain stores. One example is when I do Walmart it does the Walmart Neighborhood Stores. If I am typing fast enough I am not paying attention to a drop down box. I am just trying to get it submitted as fast as possible.
     
  10. HITSupervisor

    HITSupervisor Member

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    I will add this to the wish list and see if it is possible to make one, I think it could be helpful for both sides.

    Always look to see if the receipt is full and legible before you work on it. I always look at the total first, if that is not exactly correct, I must reject so there is no point of me looking at anything else you have done. I feel very bad when I have to reject for a simple total transposition of numbers error, I don't like it, I feel bad, I know you don't get paid if I reject and you also get an increase in your rejection rate. But our duplicate task (which is the last HIT task for us) relies on the correct total as part of the selection process. This is why we now must reject for incorrect total so please be sure it is right most of all.

    What is frustrating in the totals is the many stores have many words for total, many places to put it and so on. It is hard for me to find the right total sometimes too.

    Celeste
    ________________________________________
    Is there a way a comment box can be added to the HITS so we can leave an explanation as to why we may have skipped a part of a receipt. Like I started a HIT yesterday and the receipt was folded right on the numbers and I couldn't read it, so I returned it instead of trying to get a rejection. Sometimes the folding of the receipts is harder to transcribe.
     
  11. petegq

    petegq User

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    Just to let you know, your hits are not worth the risk you only pay 0.02-0.07 cents, So why risk a rejection.
     
  12. Maggiemw

    Maggiemw User

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    I agree with petegq.

    I'm sure we appreciate your coming to this forum, but consider too that your backoffice work on these hits is not being remunerated at 0.07 cents per receipt.

    If you pay decently - which is not the case for the moment - you can set up a real qualification set of hits, choose those workers whose work proves to be high quality, and you'll find that at the end of the day, you will save money.

    Plus you'll have a decent reputation and people will WANT to qualify for your hits.
     
  13. petegq

    petegq User

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    Oh yea and here are your instructions

    Instructions:
    Extract the store from the shopping receipt
    Enter the total amount from the receipt

    Where does this say anything about decipherng if its blurry or not ?
     
  14. jastet

    jastet Member

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    Hi,
    Can you please explain how to handle receipts with prescriptions and coupons on them? The receipt is full and legible, but prescriptions and coupons don't have UPC codes.

    2nd Question:
    When there is a subtotal followed by a higher total, do you want us to figure out the tax, or do we leave "Tax" blank if it is not explicitly stated?

    Thanks.
     
  15. trueakitalover

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    When it is prescription you can do it this way the rx number is on there sometimes. I put 0000004658 if it doesn't have one i usually put 000000000 then the amount. It usually gets approved.

    Don't figure out the tax. Just put 0.00 for the tax if it is not stated.
     
  16. mamakayy

    mamakayy User

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    I agree that the pay rate is low on these hits. I DO like doing them though, so I do them when there is nothing else better to do, but I never make them a priority.

    I have a couple questions though.

    I have had two rejections, which say nothing but "transcribed" and I have no clue what that means. Can I get a clarification on that?

    Also, what about extra stuff on the item line? Like, if I'm working on a receipt that says 2@1.49 waffles, then 2.98 by the price, am I supposed to only put "waffles--2.98" or include the 2@1.49 part?

    Also, coupons, discounts, etc. I have been dropping, simply because the system doesn't allow a negative amount to be put in the price line. Is there a reason for that? Or should ALL of it be able to be put in? If so, your programming needs to be changed to allow for discounts.
     
  17. trueakitalover

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    We don't add coupons in at all. you would do Waffles 2.98.. Transcribed means you either misspelled words or put the numbers in wrong.
     
  18. wersea

    wersea Member

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    for this reason, when i see any negatives i simply return the HIT to avoid the risk of rejection
     
  19. trueakitalover

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    I am wondering why they have reduced the amount we make on the following Extract store from receipt $0.01????
     
  20. abrahamrohithroy

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    They are back with bulk hits. The numbers are in the 300 range. The extract store penny hit is close to a ton. This thread has some effect, at last.
     
  21. footballchick29

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    I am new to doing work with this requester.. here is the hit I am working on...

    https://www.mturk.com/mturk/preview?groupId=2IUC1QP6AUC23OC7DASXAV0GS5C07J

    the only spots to fill in are the date, subtotal, sales tax, and total.. is this correct? I hit the spot to put in UPC numbers but it does not work.. if only these areas need to be filled in then this is a pretty decent hit
     
  22. trueakitalover

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    You click on the box under the sample one, then type in the upc codes in each individual box, then you add the date if available, then you do the subtotal, tax, and then enter the total.
     
  23. maria

    maria Member

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    Having tons of Jon Brelig's hits pending from almost a week. What must be the reason?
     
  24. ewd76

    ewd76 User

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    They have 30 days to approve before Amazon does it automatically.
     
  25. tiffanys

    tiffanys User

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    If the receipt has more than one tax price, should we add them together for the tax amount or not include one?
    I added it together on the one I did earlier, but don't want it rejected for that reason.
     
  26. Shego

    Shego User

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    I got a couple of rejections because I stated that the receipts were blurry (they totally were and these were the hits where we had to list all the items on the receipt) with a note next to the rejected hit stating that it was NOT blurry. In my opinion, anyone paying less than 10 cent per hit has no business rejecting work. We're talking PENNIES people! If you want better work and the right to reject--offer reasonable pay. And I'm with petegq; "next time.." NOT!!!!
     
  27. tiffanys

    tiffanys User

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    Okay, now I would really like some help. I emailed through the mTurk website because two of mine got rejected with the reason "please enter the UPC". I have done over 50 of these and the only one I didn't enter the UPC on was because there were lines through it and they were unreadable so I marked the receipt as blurry. That doesn't seem fair to blame me because I COULDN'T enter the UPC.
     
  28. Rupa

    Rupa User

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    I got 2 rejections today for the hit that was supposed to be Extract store name from shopping receipt and it says Rejected total=2.64 on one and Rejected total=45.46 on the other. I don't understand the rejections!!!
    I am very sure I haven't messed up on any hit for extracting store name. I have a sent a message via Amazon Mechanical Turk, is there any other email address for this requester?
     
  29. canesfan

    canesfan New Member

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    I just did seven of these where you put in the items from a receipt. Five out of seven were rejected - and the reason listed in the feedback means nothing to me. One says 3-12 is listed on receipt, another says 1/2 is listed on receipt. What does that even mean? The instructions were very short, but I had being doing a similar task for another requester and figured I'd have no problem with these, but boy was I wrong. I usually only do one hit for a requester I've never worked for before, and then see whether or not I get rejected before I continue, but I messed up by not doing that this time. I think I'll just avoid this one in future.
     
  30. nand998

    nand998 Member

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    HI!

    Some items preceded by SC/MC on receipt with negative amount, are they represent as Coupon?
     

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